Dreams - Edinburgh - Seafield

Waiting time for delivery is my only problem Staff were amazing very knowledgeable polite and patient

The staff were friendly and helpful

We my work fe and I could not make up Our minds what would suit us. Pedro was very patient and knowledgable in catering for our Weds and always showed interest in what we needed in a bed type

The time to complete placing an order was lengthy

Unfortunately there was a member of staff off sick so had to hang around a bit longer than expected but this did not take away the service we received

Service good as expected

I had to telephone round the four stores in Scotland before I could actually see the items we were looking for, It isnt always satisfactory to see items in a catalogue.

Was over all happy with my purchases.

Immediate attention by skilled assistant. Nice cup of coffee when order was being processed. Straightforward colour coded system to ease the selection process for the mattress, of which I previously knew very little.

The problem was not with the Dreams colleague's but with the Finance company Dreams use. It took us over an hour to be given the offer of finance because that finance company did not have our address on their system. Even after providing extra proof( ie Driving Licence) it still took far too long