Dreams - Edinburgh - Seafield

Cherelle really helped us from the moment we walked in to find a really nice comfortable mattress, and she was super accommodating to our need to have a longer shipping deadline due to our move being in August. She was very helpful and we were happy with the service and the mattress we ended up purchasing.

Cherrelle was brilliant from the moment we stepped in the shop.. very friendly, attentive, took time to explain all about the mattresses and our headboard and base options... gave us plenty time to try out the recommended mattresses and made sure we were happy with out decision

Godfrey, the employee who helped us through the process of purchasing a new bed, was outstanding in his customer service. Welcoming us immediately as we entered the store. He was friendly, kind and patient (as I do like to ask a lot of questions) and felt like all my questions were answered well and I never felt rushed into a purchase. Godfrey’s knowledge of the products available and what would suit me and my wife was amazing, and I believe we found the best bed for us. COVID related health and safety measures were clearly explained and adhered to at all times, and the overall cleanliness of the store was spotless. I really appreciate the time spent to help us find our new bed and mattress, and I can’t wait for it to arrive!

From the time I entered the shop the service I was give was first class.

David M I think , red beard and from Inverness , was extremely knowledgable , professional and efficient . I ordered my mattress . The only issue was the sofa beds I was looking at were out of stock . He was very helpful and clear in communication.

Friendly service, very knowledgeable. Took time to understand our needs. Showed us a variety of products and discussed the pros and cons of them all.

Great customer service well done

Godfrey was both friendly and knowledgeable and took his time to make sure we were happy with our purchase.

Godfrey was a good assistant at the store and looked after us. Offered us great hospitality and water to drink as it was a hot day. Also showed us products in great detail and told us full information as we needed secure beds with storage.

Sales assistant, David really knew what he was talking about