Dreams - Edinburgh - Seafield

The store looked a bit tired externally and internally. I have bought 5 beds in the last 5 years including a superking size Temper and was buying another 2 double beds. Despite asking if a small discount could apply for ordering two / loyalty the only thing I got was £40 off the £50 assembly charge.

I was satisfied with the service I got think highly satisfied is a bit extreme for any company

I was unhappy with paying a high price for a mattress which was only guaranteed for a year and told I would have to pay £65 to guarantee the mattress for 8 years. Does Dreams have such little confidence in its products? Why can’t the work be good enough to guarantee. I raised this with the colleagues in store but they said the same was true of even more expensive mattresses. This feels very much like a scam.

Very good service

Store was busy so had to wait on being served.

Store was busy so had to wait on being served.

Store was busy so had to wait on being served.

Store was busy so had to wait on being served.

The standard of service was excellent and can’t fault the store. I have placed my answers based on not being able to confirm if the good are of a good standard as I haven’t yet received them.

The standard of service was excellent and can’t fault the store. I have placed my answers based on not being able to confirm if the good are of a good standard as I haven’t yet received them.