Dreams - Edinburgh - Seafield

On Our first visit to the store we didn't have a clue where to start! One of the staff explained everything to us and the colour codes of the mattresses etc . Once we made up our mind I then returned a few days later to buy the matress and pillows . On this occasion the staff member was very busy but still made time for me even though the store was closing .

Godfrey gave us lots of advice on how to choose a mattress and he gave us pillows to try also which was really helpful. We left with new knowledge of mattresses

the sales person ,Godfrey, remembered us from 5 years previous, when he assisted us when purchasing a new mattress. This made our experience this time less stressful, and he makes a great cup of tea. All our questions were answered to our satisfaction and we felt able to ask whatever we needed to know, without feeling silly. Thank you Godfrey.

Assistant was extremely helpful, knowledgeable and friendly. I needed some guidance on the best mattress to suit both myself and my husband and the salesman was a great help. Very happy with my choice and the whole purchase process.

Shop assistant Clare very helpful and friendly, even though on duty alone and other customers requiring attention.

Clare (our assistant) was extremely knowledgeable whilst putting our needs first. At no time did she impose her own thoughts upon us, she spent time trying to understand what we wanted then went out of her way - for about 45 minutes - trying to fulfil them. This was our first visit to Dreams and it was not even on our consideration list; we noticed the store as we were driving past. It was the first place we stopped, and we were planning on visiting three more, but we got no further. Now happily anticipating receipt of our new mattress. PS: was also very pleased to know there was a recycling option for our old mattress.

Godfrey (our sales assisstant) was friendly and accomodating whilst we trying out numerous beds. We had no idea how complex the process would be and he was very patient with us. Everyone in the store appeared relaxed but remained attentive. At no point did either me or my partner feel pressure to purchase the products on offer. It was this lack of pressure coupled with Godfrey's help that led us to make the decision to buy the bed that we did. Thanks!

We were approached by a very friendly and helpful assistant who shows us the various types of beds and explained the differences. He gave us a comprehensive quote and found out how quickly we could get our order. We were not pressurised but I would definitely go back to dreams for any of my bedding requirements. Today, we had a mattress delivered and the delivery mend were also very helpful.

Lovely staff and good choice of products

The sales person was very knowledgeable and not over bearing.