Dreams - Edinburgh - Seafield

The staff were very friendly and explained the different options very clearly, I felt they understood what I needed and that they helped me to pick the right bed at the right price for me...

It was quick and informative and I was able to buy without pressure.

The store assistant (David) was very knowledgeable about the products, he was also very helpful and I feel he assisted me in getting the best quality product, best suited for me at a reasonable price. I did not feel pressured in any way, he made the whole experience most enjoyable

John the salesman had exactly the right level of engagement with us and also gave us enough time to work through the choices of beds on our own. This mean he could advice us and give us time to make the right decision for us, not just for the pillow purchased today but for the right deal on our next bed which will be purchased over the next few weeks His manner was friendly and open. He was friendly and had excellent product knowledge. In him you have a true professional and an asset to you company.

Very polite and helpful salesman. Very helpful and informative. Offered me a cup of coffee while dealing with my request

The service from the salesman (godfrey) was exceptional. Very informative and friendly without any pushy sales nonsense. He genuinely seemed to have our best interests in mind rather than pushing for a higher sale. In the end we went for a much more expensive package than we intended which was completely our decision, but that decision was reached because of the very personal and honest service we received from the salesman. This kind of service should be a blueprint for your sales techniques throughout your company. Very impressed with Godfrey.

Our sales assistant,Godfrey , was extremely helpful, he listened to what we had to say , we stated that , our current mattress was uncomfortable. He took time to explain all the options, and we tested several mattresses, this process was done in a professional manner. Without feeling pressurised, as a result we are more than happy with our purchase.

It is the first time I have used your shop and I was served right away treated very well by your staff member.

Godfrey, went the extra mile insuring we had the bed that was exactly what we required. Time and knowledge go hand in hand with this salesman and never did we feel in anyway pressured into buying a Dreams product.

godfrey knew and explain the variety of different mattresses we tried. He was most effecient and courteous.