Dreams - Edinburgh - Seafield

Pedro who assisted us in the store was very helpful in explaining the different types of mattresses and was very proficient in taking and explaining the order and delivery process.

Very knowledgeable staff and also friendly and helpful.

John was very helpful and was able to answer all our queries. He recognised when we needed time to think and did so. He showed us a good range of things to match our spec. We enjoyed the cup of tea. Pedro was also very nice and cheerful. Overall a good experience. We had seen items we liked in other shops (esp Archers and Benson) but opted for the more expensive option with Dreams as we believed it offered the best overall value and dependency.

The service was simply brilliant. Over three separate visits whilst we decided what we were doing re our purchase. Pertinence and knowledge as well as a warm welcome every time no matter what! Thank you

The overall experience was a good one. Personnel very friendly, knowledgeable and attentive. Complicated range of mattress types, explained clearly.

I liked the colour coding of the pillows to show the type of bed. The staff were very friendly and helpful.

the salesman Godfrey was so helpful and made us feel comfortable he was very pleasent he wasnt pushy like some salesmen. Mrs J Mowatt.

I was served by the store mgr who was extremely polite and knowledgable. I explained what I was looking for and was shown a few options, the service was very helpful and was not pushy sales at all. Excellent service and would definitely recommend to friends and family.

good display and very friendly and helpful staff.

I was looking for something specific today and the staff were extremely helpful, friendly and did not make me feel pressured into anything. They were also very patient whilst I hopped from the different mattresses to try them out and also supplying me with a pillow to try with them! They explained things thoroughly to me so I could make an informed decision on my purchase. They also had great attitudes and I was able to have a joke and laugh with them. I will highly recommend the seafield store to friends and family.