Dreams - Edinburgh - Seafield

The welcome to the store was friendly but gave us time and opportunity to look round without trying to oversell products. The information required was clear and the salesperson was very helpful when we needed assistance.

John the in-store Manager was extremely helpful and friendly. He wasn't pushy - just informative. I also happened to shop on a day that I received 20% off.

I found staff very welcoming and helpful.

Choice of products , attentive but not pushy staff

Had a great shopping experience looking for our new bed

Sales assistant and sales manager were very helpful. Very understanding of my needs and took the time to find the right mattress for my needs due to my medical condition. First class service

The overall experience was excellent.

The guy who helped us to choose our products and throughout the order placing (Mr. David) has been very helpful and gave us all the information we needed. On the top of that, he has been very nice to us.

The service provided by John was first class; he gave us advice on choosing the right matres for our daughters bed and for our own and gave us the opportunity to try these out fully before we made up our mind. He was friendly and knew just when to offer the advice and when to allow us time discuss things. First Class.

When we entered the store it was empty so after a brief minute a salesman came over quite politely and asked if we knew how the store worked then explained the colour scheme and how it related to the products and asked if we were happy enough to look round ourselves and try stuff out on our own or if I'd like assistance. I liked having the choice not to be badgered but happy to have been told about the colour scheme and the signs explaining the different types. I ended up liking a very expensive mattress which was above my budget so asked for a discount of which I got A very reasonable one which ultimately secured the sale