Dreams - Edinburgh - Seafield

The sales person was very good - knew the products and took time to find out what we liked to ensure we found the right mattress. She fetched pillows similar to the ones we use at home so we could get an accurate feel for the mattress and also advised to us to remove outer coats - this was not something we had done in previous shops. We actually spent a little more money on a mattress than we had initially intended but feel that it was worth it and that we have found the right one.

Jess took the time to go through the different mattresses even though we’d already seen one we liked in a different store, she still showed us ones in our price range. She also showed us different colours of the bed frame we liked and let us have our own look around so we could discuss the options.

Kevin was very courteous during our visit, nothing was too much trouble

Staff in store were very friendly and knowledgeable. Delivery team were professional and kept good contact as to when the delivery would be made.

My girlfriend and I had excellent service when we went into your Seafield store in Edinburgh. The Dreams staff were attentive and helpful without being overly intrusive.

Friendly efficient service without feeling like we were being hard sold

From walking into the store to leaving it we were looked after and not in a pushy way very helpful staff members it was Godfrey who helped us and answered all our queries very happy with our purchase and can’t wait for it to be delivered

Service was fast, easy and friendly with the right amount of holiding back and sharing of information.

Friendly service and happy with our purchase. Knowledge of salesman was excellent

We were greeted immediately with the offer of tea or coffee and Jess explained how to start by lying on the 5 different colour coded beds. this made the whole process much easier and quicker. Jess was very helpful in helping up stick to a budget and finding the mattress that suited our sleep patterns the best.