Dreams - Edinburgh - Seafield

I was given enough information and enough time to make a decision on the product I wanted to purchase. I didn't feel pressurised at any time to make a decision, and was treated with courtesy and efficiency throughout the experience.

Amazing customer service and knowledge

Quality service from Kevin Campbell & Jessica Murray at Seafield, Edinburgh. Their friendly, personable approach and their knowledge of the products was very helpful and we appreciated their patience with our questions. We were so impressed with them as they also made it an enjoyable experience. Because of Kevin’s personality & quality service we wanted to return to his store to give him our custom although we do have a store a little nearer to where we live. Jessica deserve great praise also for her lovely manner to us as customers.

both staff in the shop, godfrey & jess, despite being busy with other people found the time to help & answer questions, its impossible to staff a shop for the peaks & troughs of the day but both staff seemed to manage to get round everyone as far I could see & offer assistance where required

I came in to the store, was helped immediately and was on my way in less than half an hour. Very helpful and friendly staff.

Advisor was very friendly and helpful.godfrey seemed to have a good knowledge about what I was looking for

John was very helpful and informative and made sure I made the right choice when purchasing my mattress. He took time to let me try out several mattresses and explained the difference in them before I made my choice. The other members of staff where very friendly and Kevin offered us drinks too.

giving my personal circumstances as to why I had to purchase a bed I thought the sales man was kind and thoughtful also understanding as to why I needed a bed asap. over all I was extremely pleased with my purchase

Both Kevin and Godfrey were both wonderfully helpful and made me feel very welcome.

I found the Salesman Kevin very friendly and had a good sense of humour, very professional.