Dreams - Edinburgh - Seafield

2427 ratings
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Location

1 Seafield Road,
Edinburgh, SL EH6 7LE

Anastasia

By Anastasia | 6/9/2018

We are overall highly satisfied with our experience at Dreams, especially with staff friendliness and personalised assistance

Lady Glencoe

By Lady Glencoe | 6/9/2018

I am delighted to say my purchase from dreams has been superb the reason being the quality and craftmanship of the dreams beds are well finished and well made compared to other companies and my overall exsperiense from Dreams has been exceptional i am a disabled lady with cerebral palsy in my wheelchair and went into the dreams store at seafield Edinburgh the staff was very helpful indeed i purchased a luxury ottoman and tempur hybrid mattress also two tempur pillows and matinense plan i spent £2.600 in total well worth it. Kindest regards Mrs M Dodds.

sarah b

By sarah b | 6/9/2018

the store was well laid out very clean .plenty of choice assistant excellent . steered us to perfect choice

Kirsty L

By Kirsty L | 6/6/2018

Team were very friendly and welcoming. Offered a lot of help but didn't pester me. Offered a drink on arrival while we looked which was excellent customer service. Were easy to find and quick to offer assistance when needed providing lots of detail and made the process quick and easy.

Patrick

By Patrick | 6/3/2018

Godfrey took time to understand our needs, we have been given plenty of time and space to try on beds.

Christine m

By Christine m | 6/3/2018

Staff very knowledgeable, helpful and made the experience enjoyable. We were offered refreshments and didn't feel pressured into making decisions.

Malcolm R

By Malcolm R | 6/3/2018

Great friendly service, not pushy but very helpful

Currie house

By Currie house | 5/31/2018

Godfrey was first class. Perfect customer service

Matt

By Matt | 5/31/2018

The gentleman who assisted us was knowledgeable, helpful, non intrusive and efficient when we purchased as well as being friendly and inclusive (we had our 7 year old son with us) during our visit. He is a credit to your business

AB

By AB | 5/31/2018

Hi, There was only one gentlemen available when i walked in the shop and despite him already serving another customer he welcomed me and pointed me in the right direction for what i was looking for. He also made me feel at home and even offered me a glass of water! I could not fault godfreys service or product knowledge - he explained everything i needed to know and im more than happy with my purchase and I have the correct mattress for my back pain. The only thing I could fault your company on was the staffing level - however godfreys proffessional approach made up for this! All in all great customer service and I feel he done exceptionalyl well given the circumstances of low staff levels and high demand.