Dreams - Edinburgh - Seafield

David gave exceptional customer service in terms if directing us to the right bed for us, explaining the benefits of a smart tv which was well worth the additional money for us. David recommended the electronic test to find the right mattress which recomnended a few whilst the first was too soft it did find an excellent Tempur mattress, David explained cool touch and we upgraded the pillows. We bought matching bedside cabinets and a protector. The whole experience was fabulous David even entertained the kids when we were deciding. We cannot thank hi enough, his knowledge of both the beds and technology was superb explaining he would not want to build the tv bed, we discussed the potential for damage or issues in future so went with the build service and cover. David is an excellent ambassador for the store and dreams and hopefully you could read this out at the next team meeting, thanks David, Debbie and Raymond

First time in the store really happy with staff and very helpful knew so much and made it a bit easier to choose a bed which I feel is such a challenage.

David the first salesman was very friendly and appeared to have great knowledge of your products. 2nd salesman cannot remember his name I think it began with G small chap he took the order but went out of his way to make sure I was happy with everything

Friendliness and patience of staff when we were a bit confused about our requirements Comprehensive explanation of beds, matresses, other goods and services. Staff put us under no pressure or time constraint

Warm welcome, very knowledgeable sales assistant, helpful and understood our needs

The colleague who assisted us (David) was very knowledgable, approachable and displayed genuine interest in my wife and I and our needs. He’s a credit to the company.

Good customer service, friendly, knowledgeable staff. Sleep machine was useful

Friendly staff and good knowledge of the products

Godfrey was extremely knowledgeable, friendly and helpful. Took time to explain the various alternatives and we felt he had our interests at heart and wanted us to be satisfied with the end product.

We had visited Dreams today and purchased a new bed mattress because our previous experiences with Dreams had been highly satisfied with two most recent purchases (TV Bed, bed mattress). Good service and quality products draw us back to Dreams