Dreams - Brighton

the assistant was very helpful

Judy was very good and new all the products well. We were not hurried in any way and we did try a lot of mattresses

The staff were very helpful and friendly. The store has a great layout and signage.

I was served by Steve, he was relaxed, friendly and listened to my needs. Didn’t put a big sell on me and showed me the idea mattress for the specifics I’d given him. I quickly agreed on the purchase but didn’t have my wallet. I called back to pay an few hours later. Steve answered and remembered me and which mattress I’d wanted. A few quick questions later, maybe 5 minutes and I’d paid and had a delivery date arranged. A bit longer than I’d like but it is what it is. Price was fairly decent, could probably find the same online but at least this way I got good advice and was able to try it for comfort.

Helpful staff and very patient

Very easy to make a booking at the Brighton store. When we arrived we were warmly greeted by Judy who was extremely helpful and knowledgeable. So pleased with the mattress and pillows we bought and the service level we received. Felt like we were given valid information to make the right purchasing decision for us.

The Mab who served us was friendly and funny, made us feel very welcome and comfortable. Help us to make the right decision for us

Just was fantastic! She’s calm, knowledgeable and wanting the best for the customer. Such a positive experience to discuss things with a woman and not a pushy salesman. Judy gave us lots of time to discuss but also space to try things on our own in our own time. She was so kind and understanding about my two year old being with me. She gave her a book and included her. We felt so informed and everything we needed was provided and arranged. We didnt plan on buying that day but Judy provided us with all we needed including time so we were able to work everything out in one visit and purchase. Brilliant service! A breath of fresh air to talk to a salesperson like Judy. Very personal and a very positive experience. Thank you!

As soon as I arrived ar the store I was welcomed by the assistant who was keen to understand my purchasing needs, and spent about an hour with me. i was impressed with the computer matching device which suggested a range of firm mattresses for my profile. I was given plenty of time to try to a large range of beds before deciding on the one I wanted. Overall great service and am confident I have chosen a great product which will last a long tine.

Staff were polite, knew what they were talking about and very helpful Excellent