Dreams - Brighton

Good customer service. Friendly and helpful. The item we were looking to purchase was available to look at in the shop. Ordering procedure was quick and efficient. Delivery time was extremely good.

Steve from the portslade store who assisted me was incredibly helpful. He welcomed us in with a huge smile, came to us first without us having to approach him (we'd previously been in the store next door but had been ignored so we went into Dreams after). It was my first time buying a mattress, i had no idea what i wanted but he took me to the sleep mapping bed and then was incredibly patient with me (i was incredibly indecisive about what i wanted but his knowledge of the products was great) and really let me take the time to make a decision without being pushy and over bearing. Plus all the other members of the team in that store were incredibly friendly. I will 100% be recommending this store to family and friends.

Excellent customer service from Guy, who made the choosing/purchasing an easy process.

Chazz greeted us immediately (with a smile) and in a relaxed but highly professional way guided us through --with mixture of technical and personal recommendations based on questions she asked us to establish needs. We ended up buying a slightly different Tempura mattress assured by the 100 day promise. There was no rush, plenty of time to try out options and a really nice style. a credit to your business in a world where customer servive in many retailers has nose dived--people are often the differentiator

Martin was very helpful without being pushy. He was very knowledgeable and could not of done anymore to help!

We placed our order with Guy at dreams in south wick He was brilliant

The lady who dealt with us was wonderful she was really good explain everything to us. it was a sham the other people who were working there did not have the same drive she had, they seam to be looking at her maybe talking about her Micky out of her. She is what your company needs.

We wanted to purchase a bed and mattress. When we visited the centre Judy came over to us very promptly to speak to us. Judy was very knowledgable, welcoming and so helpful. We got to go on a trial bed which worked out what mattress we needed. We managed to purchase a mattress and bed frame along with pillows. We are so thankful for Judy's service which was so professional and helpful. The bed frame arriving for March 1st was sad that it is that far delayed however we will live with that. If you can make the delivery sooner that would be much appreciated. Thank you Judy for amazing service

Guy did a good job on helping us purchase a mattress and got us a great deal. Not his fault that the bed frame we want isn't available to order.

I received great help from a knowledgeable staff member, who listened to my needs and helped me make my choice