Dreams - Sittingbourne

Darren at the Sittingbourne store was extremely helpful and I couldn't praise the store me. From the mention I walked in I was greeted in an enthusiastic manner and the whole team were lovely, I was even offered a bottle of water! (Which I was offered in no other stores). Darren used the mattress scanner to assess what mattress would be best for me, explained the different types of mattresses and let me test the one he recommended, with appropriate health and safety systems in place because of covid. He asked what budget I was looking at and knew exactly what products would be of interest to me, he had a very good knowledge and understanding of Dreams products. As I had never purchased a bed in person before I was overwhelmed by the amazing support I received. The experience was seamless and I went away with the perfect bed, mattress and will even be returning in the next month for a headboard!

The salesman on duty couldn't have been more helpful.

Staff very friendly and helpful , listened to our questions and gave us full explanation on the different products and allowed us to test products until we found what we were looking for

I was impressed with the staff and product within the store. Dreams has a good range of furniture that suits different standard. The staff are knowledgeable and they helped choose what would be ideal for the customer and let them try out a mixture of beds/mattresses to see what would be ideal for you.

Excellent customer service

From first initial contact everything was going smoothly, Lisa assisted us with using machine to find out which bed mattress will be best for us. Store was clean, social measures in place, offered drink. Very knowledgeable.

The sales assistant was very friendly, polite and knowledgeable. He was not too pushy and allowed us time to assess what we were buying. All in all a very pleasant experience.

I was greeted as soon as I walked in, and he pointed me straight to the right place for my visit. I needed a new mattress and was unsure of what kind would suit my bad back, so he put us straight on the sleep testing machine. I was very impressed, he showed us 3 mattresses in our price range and matching our needs, and we bought the second one shown. The colleague was brilliant with my partner and kids and I certainly will return in the future

Maria was helpful attentive to our needs nothing was too much trouble

The knowledge of the products was excellent, friendly staff, took there time explaining products, did not overwhelm us with different products, a credit to Dreams.