Dreams - Sittingbourne

Top quality customer service.

Michael greeted us as we were looking at the beds. As I have a bad back I was shown the right mattress and was given a pillow to lay down. Social distancing was absolutely fine and we was given a drink as we was seated to make a payment. I found Michael and staff very pleasant and think this is the right atmosphere one needs when shopping for something as important as a bed.

Assistant was very helpful. Listened to me and made suitable suggestions based on my requirements.

They offered me the product I wanted with good service

The young lady that served us was very helpful…but not pushy…. she gave us plenty of time to test the beds and answered any questions we had. I felt she was under quite a lot of pressure as she had the other two colleagues looking over her shoulder the hole time.

Helpful staff very good selection was not rushed in all a very pleasant shopping trip

darren was very helpful did not hurry us there was a varied selection

Darren and Karen helped us again and were fantastic, this time we went on the measuring machine and decided to go for a tempur mattress. We are very excited about receiving our new bed.

Maria was really friendly and helpful and listened to what we were looking for and helped us to make the right decision. She gave us plenty of time to try the different mattresses and we did not feel pressured at any point.

I am highly satisfied because I was served quickly, I used dreams mattress finder technology Darren showed me a few mattresses his knowledge was good it was just a nice easy sale it wasn't complicated also I wasn't planing on buying a mattresse that day due to delivery being so quick, availability & Darren i decided to get it.