Dreams - Sittingbourne

The card machine was not working and we had to wait while the assistant called another shop to make our payment

The staff were amazing. However there was a price difference in store to online but we ended up buying a different bed anyway.

Not everything I wanted was available to view on display, cannot fault the staff there they were all fantastic.

The shop was very hot, staff looked liked they was suffering, we purchased pillows which seemed slightly over priced, and to purchase the bed we wanted we are looking at 6-8 weeks delivery. I was satisfied with my experience and the purchase but could have been improved.

I went into store seeking Silentnight mattress as seen online. I was told these were not in any store so impossible to view and try. I looked at others and eventually did order but would have liked to have seen the ones on your online page otherwise why bother to advertise. They are not something you should order online as you need to lay on them to see the comfort.

in Order for me to be highly satisfied is highly unlikely as I feel my shopping standards are very high indeed possible unobtainable .

I wanted to purchase a medium-firm mattress but unfortunately that option was not available

Never rate highly - there's always room for improvement - even if it's only the uncomfortable low chairs!

UNCERTAIN AS TO THE VALUE OF THE PRODUCT COMPARED WITH OTHER PRODUCTS. DONT THINK THAT THHIS COULD BE CHANGED

The wait time was longer than we were originally quoted.