Dreams - Sittingbourne

Very relaxed assistant who took time to listen to our needs. We had 2 shops to visit but never went to the other shop. She was not pushy and when we said we wanted to think about it she did not attempt to push us. We did go back and buy the next day. The offer of a drink was greatly appreciated.

Darren was extremely polite, helpful and friendly. Covid guidelines were followed and lots of time was spent to help us find what we wanted. Could have had more choice with bed frames to choose from that were more modern looking. But was really happy with the one we finally went with although it’s was at the higher end of the price scale. All staff were friendly to all customers and had a lot of knowledge on the beds / mattresses

I was approached as soon as I entered the store and asked how they could help. I explained what I wanted - a memory foam mattress for my Husband who spends 24/7 in his bed - I was shown various choices and the benefits were explained to me. The purchase was straight forward and delivery was booked in for less than a week's time and they will remove the old mattress for a nominal fee.

Staff were very helpful and understanding our needs

I couldn’t of been more happier with the service. I have quite complex medical problems mainly in my back. The gentleman that helped me when I arrived in the store went above and beyond to cater my needs

The staff were very helpful and friendly

This was my first time buying my own mattress. I was greeted by friendly staff who showed me the best process to go through, this was on the bed which configures the best mattress for me. The staff member let me choose a pillow and showed me around the store at the beds which were best suited for me. He let me lay on the mattresses a number of times and stayed with me throughout this duration helping me decide. He was very knowledgeable about the products and made my mattress choosing a nice stress free experience. I would recommend Dreams to a friend.

Very helpful, Karen asked what my needs were. She listened to what I said and then gave me some mattress options to choose from and then did the same for the base. Karen was quick to come to my assistance which was good. The whole process was pleasant.

Very pleasant assistant called Maria at Sittingbourne, welcomed us and had a excellent product knowledge. She carried out all health and safety procedures and distancing and then asked my wife and I if we could lay on this special bed to check which bed would be suitable for our individual needs. Spent plenty of time with us telling us, which would be the best bed for our needs and then left us for a while to decide without any pressure. I would have no hesitation in returning to this store and i will tell my friends about Dreams.

Very satisfied with the help we were given in choosing a mattress from Maria.