Dreams - Sittingbourne

Found exactly what I was looking for staff friendly and helpful and fitted in with my times for collection.

The assistant was very helpful and took time to explain the various aspects of the beds and mattresses. I did not feel under any pressure to buy the goods, which I always find off-putting.

Customer service was excellent, we was shown all varieties of mattresses, very friendly and helpful. Knowledge of products was brilliant me and my family were highly satisfied and would definitely recommend this store to friends and family.

Staff were very helpful an knew their products yet gave us time to ponder when necessary. There were a lot of mattresses, which was confusing at first but it all made sense in the end. All in all very good.

Staff telly friendly and helpful

Asistant very plesant i liked the offer of tea thank you

I was given the opportunity to try out all the mattresses I wanted, over and over again (the staff were happy to do this and extremely patient with me!). Also, as the store was not air conditioned and it was a boiling hot day, I was asked if I would like water and/or hot drinks throughout my time in the store. Best of all - there was no pressure selling. Brilliant service by both members of staff in the store.

We were very happy with our visit as our mattress we have now is very uncomfortable, so we was able to try out lots of different types of mattresses until we found the one we liked.

This is the second bed item we have bought from the Dream store and your staff make buying what can sometimes be a difficult item to choose a very simple process, excellent knowledge of the products assisted us in deciding pretty quickly what was right for us without any fuss or over sell....very nice buying experience.

The assistant was extremely helpful and understanding of our needs and when she found out our need was urgent she did her best to arrange early delivery for which we are very grateful, she was very friendly and made the whole experience pleasurable.