Dreams - Sittingbourne

Myself and Katy visited your Sittingbourne branch with no idea of what to buy, we had little or no expertise in shopping for a new bed. We spoke with Darren at length about numerous options, divans, ottomans etc. We laid on at least 20 different combinations with Darren's assistance. We bought our previous bed from Dreams and have been happy with what we have had lived with over the years. However we wanted a larger bed and more comfort as I suffer with an aching back sometimes, but knew nothing else as to what we wanted to upgrade to. Darren and Karen's (the manager) knowledge of explaining to us the benefits of each mattress was excellent. At no point did we feel rushed into making a decision, everything was detailed from all price ranges. We did go over our budget of £1000 but after spending the time choosing the right bed we are over moon with our decision to buy from Dreams again. The store we visited is a credit to you and your company as so many of your competitors try to hard sell their customers. We will be back in years to come again and will be sending my parents into see Darren soon.

Dreams colleague Darren was welcoming & friendly. Very knowledgeable. Took time to discuss our needs, explain the differences in mattresses & the layout of the shop

I am extremely pleased with the service we received. The man who served us was extremely helpful, and helped us with very specific and quite difficult needs. Me and my husband both like different styles and firmness of mattresses and we were able to find the perfect matress for both of us, with the help of the store assistant. He was even able to help considering I have arthritis in my back. We didn't feel like he was pushing us into buying something more expensive, and he was very friendly. We were able to order our matress for delivery within a week, on a day that was suitable for us. He even helped us with purchasing new mattresses for our children. I would definitely shop with you again, and recommend your company. The store is well laid out and it is easy to see the different options available. It is reasonably priced for the quality you are getting.

The assistant was very knowledgeable, friendly and enthusiastic about the products he sold. He did all in his power to ensure that I got what I was looking for and left the shop happy.

Good and friendly service with good product knowledge.

The lady who sold me the bed was brilliant

Darren was very helpful in helping us choose a bed and mattress within our budget,we wanted a tv bed and are very happy with the choice we made, We were unsure on what mattress we wanted,but he helped us find the perfect one for us...highly recommend Dreams to everyone...

Thomas the assistant explained the differences of the mattresses and advised us to try all the beds we wanted. He left us alone whilst doing this which was great, nothing worse than a hovering assistant. He kept an eye on us, so as soon as we needed him he was there.

Darren who served me was really helpful, spent the time to find out what I was looking for. Tried different combinations to see which be the better deal for me. Excellent service. Even asked if I wanted a hot drink.

The salesman Tom was very helpful