Dreams - Sittingbourne

We were in the store for over an hour and during this time we were treated with the utmost respect and courtesy. WE were given coffee and had a laugh and joke with the staff who made it clear that there was no hurry. we spent quite some time laying on beds and laughing and asking for advice which we were given to help us make the right decision for us.

The customer assistant listened to what I was looking for and made suggestions. His product knowledge was very good. Was helpful and friendly. We went to bensons for beds next door to compare prices before making a decision and came straight back to dreams as their staff were extremely unhelpful so well done to Dreams staff.

Very informative staff. Ayse would be highly recommended.

The sales person was knowledgeable and very helpful explained my options well but was not pushy so I did not feel pressured into making a decision. The choice of products was very good and prices competitive.

Very Freindly. But not over the top which was nice

The salesman was friendly polite and not pushy. He gave advice and information but didn't hover. His advice helped make the decision.

I found the staff very helpful and I was able to get the mattress my daughter liked and wanted.

Friendly assistants and no hard sell. I enquiries about a storage option in a sofa bed and, on being shown it and concluding I didn't think it worth the extra cost, the sales assistant accepted my conclusion and did not try to convince me it was worth spending more on. I appreciated this as some places do push hard for the more expensive options.

Time and attention given to us from TOM and also other staff in store who were not dealing with us directly but still took the time to offer tea or coffee. Friendly and lively team who make you very welcome, unlike the the bed store 2 does down who we not helpful at all,

Friendly, helpful and knowledgeable staff. They had the mix right of being there to help but allowing us to look around in our own time. Great service from all the staff!!!