Dreams - Sittingbourne

Myself and my partner walked inside the store today, not expecting to buy a bed, but wanting to browse. Unlike a store next door, Dreams (the staff), allowed us our own time to browse their selection of quality beds without hassling us. We were greeted by staff who acted very professional. After a while, Darren (staff) come over to us, ensuring that we knew what we were looking for. We were looking for an ottoman bed and new mattress. Darren ensured we understood the range of mattresses available, allowing us to decide on the mattress first. We were then shown a variety of ottoman beds, in which Darren explained the quality of each one, prices and providing some personal (but professional) opinion on each one. We immediately found the bed we didn't realise we wanted and were looking for. Darren worked out payment arrangements, and was very helpful. He allowed us the space to make our own minds up, without pushing us into an agreement. Although we left the store, we returned two hours later, where we purchased the bed. This was due to the quality and specifications of the product, and the respect and professionalism displayed by staff. Thank you for assistance, it was appreciated.

Extremely friendly staff very helpful was a pleasure to shop in dreams

Just walked in a shop on the off chance sales assistant very helpful ended up buying a bed just like the one I had wanted delivery free and in the same week

The sales advisor was very knowledgeable it made it easy to decide on a purchase

I didn't feel pressurised in any way and I felt the young man's knowledge of the products was very helpful to me in making my mind up. He helped us decide fairly quickly and we found it a pleasant although expensive experience !!

james was a pleasure to deal with.

Found the mattress that we required more or less straight away at a very reasonable The person that served us was really pleasant, friendly and helpful.

Haven't visited this company before but from the moment we stepped through the door the staff were extremely helpful. I bought the item there and then which I was not expecting to do as it was just a curiosity visit. Delivery time is quick and I do not think the disposal of the old mattress was too expensive But very convenient.

James was charming helpful, but not pushy.

I wasn't expecting to find a mattress that I'd be happy with so quickly, as I have a small double bed that in the past I have had issues getting a quality mattress for. However, not only did I find a suitable mattress, it was in my price range as well.