Dreams - Sittingbourne

Excellent customer service and full detailed explaination of products. would willingly shop here again

A pleasant welcome when entering the store. We were allowed to wander the store without pressure or interference from sales staff and only when we wanted assistance did the sales person engage with us. The different ranges and products were explained to us, making our choice an easy process. The ordering process was simple and efficient. A great overall experience.

We went to dreams as it was the closest bed shop, with a view to going to others. However at the off, the person who served us made us feel at ease and answered all questions. My wife was allowed to try mattresses and was never felt like having to rush in her choice. Eventually got it down to three and again was allowed to try the mattresses and was encourage to lay in different positions for a while then move on to the next then re try if she wanted. There was no pressure put non us that even after trying we had to buy, however my wife liked one of the mattresses that much, we did buy.

Assistant friendly and helpful. Knowledgeable about products and no pushy.

staff were friendly, no pressure to buy, let us know they were there if needed, offered tea or coffee,

Had already been advised how well the particular department of Dreams was. Guy was very knowledgeable and helpful. I had also looked on-line for the product I wanted.

We had a good look around without being pestered which was lovely, the man that served us told us if we needed help just to let him know. We selected a mattress & I had a good choice of delivery dates to suit us. I also insured the mattress for £25 as there was an offer to have a free mattress cover, this offer wasn't pushed upon us, we were allowed to make our own miners up

Very helpful mmber of staff.

We were well looked after without ever being 'crowded'. The young gentleman was smart, polite, knowledgeable and friendly. He knew when to come forward to help us, and also when to leave us alone. We were impressed, too, with the cleanliness and layout of the store, and with the variety and amount of stock on display. We were uncertain as to what we might find, generally, and came away having had a really good experience. Well done Dreams.

James the salesmen explained the type of mattress i needed with no pressure to buy any old mattress made me a cup of coffee while i decided on what mattress to buy was really happy with the choice james showed me big thank you to sittingbourne store reccomend to anyone