Dreams - Middlebrook

Everything was so easy. Was my second visit to the store. On previous visit, Dawn (Middlebrook, Bolton) helped me identify the right bed & mattress for my needs. This visit I wanted to place the order, however I spotted a different bed that met my needs better and Dawn quickly did price comparisons allowing me to make the decision to go with the new bed. Bought bed, mattress, pillows and bed-care. I had requirements regarding delivery of the bed and these were easily accommodated. Liked the prominent placement of sanitiser at store entrance. The bottles of water are a nice touch too. Very happy with product, service and delivery. One huge negative. The items are for my (very) disabled aunt. She has been fully self isolated since March due to health issues. I was given bags and told that her mattress and bed has to be put into the bags prior to them being taken away - but I would struggle physically to do this and my aunt is quite incapable of doing it, but if we don’t bag the items they won’t be taken away! We have to endanger my aunts life by getting someone in to do this task! Surely there is some provision for assistance/compromise in these circumstances?

Everything was so easy. Was my second visit to the store. On previous visit, Dawn (Middlebrook, Bolton) helped me identify the right bed & mattress for my needs. This visit I wanted to place the order, however I spotted a different bed that met my needs better and Dawn quickly did price comparisons allowing me to make the decision to go with the new bed. Bought bed, mattress, pillows and bed-care. I had requirements regarding delivery of the bed and these were easily accommodated. Liked the prominent placement of sanitiser at store entrance. The bottles of water are a nice touch too. Very happy with product, service and delivery. One huge negative. The items are for my (very) disabled aunt. She has been fully self isolated since March due to health issues. I was given bags and told that her mattress and bed has to be put into the bags prior to them being taken away - but I would struggle physically to do this and my aunt is quite incapable of doing it, but if we don’t bag the items they won’t be taken away! We have to endanger my aunts life by getting someone in to do this task! Surely there is some provision for assistance/compromise in these circumstances?

It was simple and Sam the advisor was knowledgeable and Friendly

It was simple and Sam the advisor was knowledgeable and Friendly

We visited the store in middlebrook, bolton and were served by Sheraz, he showed us a range of mattresses and encouraged us to try the interactive bed that shows you which type of mattress would be best for you. We were hesitant to buy on that day and didn't feel pressured at all. We then came back a month later and Sheraz served us again in which we made the final purchase.

We visited the store in middlebrook, bolton and were served by Sheraz, he showed us a range of mattresses and encouraged us to try the interactive bed that shows you which type of mattress would be best for you. We were hesitant to buy on that day and didn't feel pressured at all. We then came back a month later and Sheraz served us again in which we made the final purchase.

We visited the store in middlebrook, bolton and were served by Sheraz, he showed us a range of mattresses and encouraged us to try the interactive bed that shows you which type of mattress would be best for you. We were hesitant to buy on that day and didn't feel pressured at all. We then came back a month later and Sheraz served us again in which we made the final purchase.

We visited the store in middlebrook, bolton and were served by Sheraz, he showed us a range of mattresses and encouraged us to try the interactive bed that shows you which type of mattress would be best for you. We were hesitant to buy on that day and didn't feel pressured at all. We then came back a month later and Sheraz served us again in which we made the final purchase.

It was simple and Sam the advisor was knowledgeable and Friendly

It was simple and Sam the advisor was knowledgeable and Friendly