Dreams - Middlebrook

We had looked at lots of mattresses and they all began to feel the same! The nice assistant put us on the test bed and explained what would be best for us. She then showed us the recommended mattresses and a few others similar and gave us information about them. She then let us have a look on our own so we could decide, which I liked. We went back to the first mattress shown and picked that one it felt so comfortable and can’t wait for it to arrive.

Debbie, the assistant was very helpful, explaining all the options available but never over pressured us at any time..

We were served by Debbie at the middlebrook store. From the very start she listened to our requirements and respond the correct way and completed the sale efficiently.

Vey profisonal no pressure

Excellent experience overall, the sales advisor was knowledgeable, helpful and friendly.

Debbie, the lady who were dealing with was very helpfull, knowledgeable and lets you take your time in choosing. We left the store to look at another store and, the returned to see Debbie again.

We visited the Horwich Middlebrook Store and were assisted by Anne. We used the sleepmatch system which we found very useful. Anne was friendly and helpful, she offered a drink and explained the health and safety processes in place. She showed us the various options and gave us relevant information whilst also allowing us time to discuss our purchase in private. She was clear and helpful during the purchasing process.

Excellent service , very friendly and knowledgeable

Was able to test the bed with a pillow

The overall customer service was excellent.