Dreams - Middlebrook

I was so pleased with the service, friendliness and just how Anne went above and beyond to help me. She was so friendly and made the whole experience great. I was only buying a mattress yet was treated so valued like I was spending thousands. Very attentive and just all round fab service.

I was given assistance as I walked. Lady called Dawn explained me how they check what sort of mattress is suitable for individual which I was not aware of until then. Dawn was extremely helpful and polite through out the I walked in until I left the store. I felt fully satisfied and confident of the choice I made for the mattress.

The staff were very friendly and knowledgeable. We did not feel mithered like you do in a lot of furniture stores. Also didn't feel pushed into purchasing above our budget. One staff member, I think he was called Sam, stood out with his friendliness, knowledge and patience with us as it took us quite a while to decide on our purchase.

Dawn, our assistant introduced us to the machine which is able to work out the best bed/s for the buyers when they lie on the bed provided. This was something new and quite exciting. The 3 beds the machine chose were a variety of prices. The first comfortable and most expensive, the second just as comfortable and in the sale so £100.00 reduction, the third much cheaper but felt too soft. Dawn was a good hep, she wasn’t pushy and gave us time to decide on our choice which was the second.

Dawn was a massive help and very attentive. She explained the products I was interested in and nothing was too much trouble for her.

The sales assistant Sam at Bolton Middlebrook was really great, very knowledgeable and listened well and guided us to make a decision. Which is useful as lots of choice and very different. Going we made the right choice.

Great service and extremely friendly staff

The level of customer service and knowledge was brilliant.. very helpfull and knew how to help in what we was looking for

Debra at bolton was just incredible. So professional. So polite. So knowledgeable

The sales assistant Debra was probably one of the most pleasant and knowledgable sales people I have ever had the pleasure of dealing with. She is the reason I returned and purchased from the store