Dreams - Middlebrook

When me and my wife 1st entered we was not jumped on straight away. They let us have a look around before speaking to us. When the guy did hes asked us what options you did and which beds we preferred before showing us the range. This helped as we wasn't aimlessly walking around the store clueless. He never once pushed us in to buying things we didn't need and showed us loads of different options. This is one of the main reasons we bought of dreams

Gemma was very helpful and had a good knowledge of the beds an matresses..spent time going through each product and offered a call back for me on Monday with another query regarding additional baskets for the bed. The only down side was the time scale for delivery.

Dawn and eve were excellent from start to finish

Very satisfying visit

On entry, I ALWAYS want help and advice. Being, as far as I am concerned, An intelligent person, I like to see how the sales staff react. SAM WAS BRILLIANT, he could not have been more knowledgeable and helpful.

Used the simulator system to see which mattress was most suitable and staff very attentive to our needs of what system recommended. We felt very comfortable with the staff who had a lot of knowledge about the Tempur mattress which we purchased.

We were not hassled by assistants but when we were ready for help assistance was immediately on hand. Gemma was very knowledgable, friendly and efficient. WE would definatelyrecommends dreams over all other bed shops in the area.

We were looking for a mattress & were looking for Hypnos after recommendation from family. The assistant approached us & asked if we’d lik3 to do the assessment of needs. We did & fell in love with the first bed suggested, it was amazing & we wouldn’t have tried it given the cost. We were happy to take the 3 year interest free option to make the purchase more affordable.

Pete who served me was polite knowledgable and patient

The gentleman that served us was incredible, he showed us the options of mattress that best suited us after using the sleepmatch device, he was very attentive to our requirements and kept me topped up on drinks throughout. He had an impressive knowledge of the products which really helped us decide what was best for us, whilst also discussing the pros and cons of each item. Over all he is an asset to the company, I couldn't have dreamt (pun intended) of a better experience!