Dreams - Middlebrook

The Dreams Assistant "Sam" at Middlebrook Store was an absolute Dream to do Business with. We were warmly greeted and he was engaging and intteredsted with our requirements. We were offered pillows to take around the Store to try out all the Beds we needed/wanted too. We were offered the use of the "Sleepmatch" service which was fully explained by Sam and we did use it, to cross check we were looking at the right type of Mattress for our needs. Nothing was too much trouble for Sam at every point of the process. We had no hesitaion in making the substantial purchase and were offered coffee while the order/transaction was completed. I have worked in Retail Management for over 35 years and know the value of an exceptional team of Advisors. Sam is a credit to the Store and your company. I would also like to reference the Store Manager who we also had conatct with during the Transaction, he too was enagaing and very helpful.

Excellent service, thanks eve

Excellent service, thanks eve

Excellent service, thanks eve

Excellent service, thanks eve

Sam was very helpful, answered all our questions with lots of information. Sam showed us all our options in terms of the different mattresses available. Sam offered us drinks while we were trying to make a decision and at no point made us feel under pressure. Sam brought pillows to each of the mattresses we tried. He was very friendly and I will definately return in the future.

The sales assistant in store was friendly, efficient and knowledgeable of the products we needed and which ones were best for us.

was really happy with the bed we picked , had loads off help picking the bed and mattress peter was great really helped us

We were shown a range of products to suit our requirements without the sales team being too pushy. We were made welcome by the cheery disposition of the staff and were given as much time as necessary to reach our decision.

Due to taking into account of health issues