By Mandie | 1/15/2022
Michael was extremely helpful and knowledgable and patient with us whilst trying to find our perfect bed
By C.M | 1/15/2022
Very impressed with the service
By Elaine | 1/15/2022
Very helpful staff who you felt comfortable with, there was no “pushiness”
By Babs G | 1/15/2022
I thought the staff st your Gravesend Branch were so kind and helpful way beyond the normal. I cannot express how comfortable I was made to feel, they even looked after my friend who came with me. They were knowledgeable and honest. I felt the store had a lovely atmosphere and this must be to a large degree due to the staff. I had a very bad experience with Benson Beds which really upset me and wish I had gone to Dreams in the first instance. I will always be grateful to the staff for making what is a difficult time for me so easy and straightforward. I cannot recommend them highly enough. I know the Managers name was John and sadly I cannot tell you the name of the lady who also went above and beyond to find what I wanted. She worked there last weekend and was a lovely person to talk to and to do business with. I know I am going over the top here but after the experience I had with Bensons I cannot sing the praises of your staff at Gravesend highly enough. I hope you pass this on to them to show my appreciation. I would not go anywhere else and will recommend that store every time. Many thanks.
By Giddo | 1/14/2022
Friendly staff knew what they were doing and as important listened to what we were saying
By GaryL | 1/13/2022
Wanted mattress to take away Extremely helpful lady Got what I wanted and more
By Percy s | 1/12/2022
The staff member was tentative and patient with me. Took the time to listen to my requirements and even made me a lovely cup of tea. The mattress finder was a nice touch, but I'm sure it is a gimmick
By “phyll” | 1/10/2022
We were welcomed as we entered the door. After explaining what we were looking for we were given the experience of the “test and find out what mattress we should be looking for” bed. Michael in the Gravesend shop showed us round the selection of mattress suggested, spending as much time with us as we needed and supplying information on each one as we tried it. We then moved onto base’ and head boards. Again Michael was very informative on these items.
By Jess | 1/8/2022
The sales assistant was so lovely, friendly and funny! Made purchasing the mattress very easy
By Debbie M | 1/3/2022
Both of the assistants John and Amanda were excellent. They weren’t at all pushy, just gave us guidance during our visit.