Dreams - Gravesend

Great Customer service and knowledgable staff, very helpful with choosing the correct matress too

Friendly, approachable staff. Well laid out. Clear descriptions.

Pleasant friendly assistant so helpful and not at all pushy. Helpful charming service highly recommend him to all my friends

Both Guy who I met first time "browsing" and the man who helped us place the order were highly professional and understood what we were after. They helped through the entire process without pushing too hard or letting go. Spot on!

Sales assistant was friendly and knowledgeable .

As I knew what product I wanted it was very easy to order in store. I was shone the bed I was interested in and it was love at first sight The manager and staff were brilliant the store was recommended by my Daughter as she had great service there.

Was served by a lad called james at your gravesend store got to say what a nice polite and very helpful man he was a credit to any conpany was very helpful

The staff in store are just excellent. Spoke to the Store Manager and Amanda on the first visit. Went back to buy the following day and spoke to Amanda who served me. Fran was very helpful as well. You certainly have a very knowledgeable team with great customer service, no pressure sales a great pleasure as I had looked in two other shops in the same complex and they was not as good.

The sales assistant came to us to ask our requirements and listened. He showed us the products within our budget. Once we had agreed the price we then had to wait before he could register the sale but we were offered a coffee and this was acceptable. Overall, our experience was very good and the assistance was very pleasant and friendly.

We went to two other bed shops after going in to Dreams but went straight back very quickly. Not only were the beds and shop in general a better quality but the staff were lovely. They were very helpful and knowledgeable with out feeling like we were being forced in to a purchase. I would recommend the Dreams Gravesend store as there is plenty of choice it is laid out well, clean and they have loads of mattresses to try.