Dreams - Gravesend

I was looking for a new mattress. The grading system was fully explained and we were allowed to browse through what was available. We narrowed down our choice and then we're helped by further explanation of each mattresses properties. We were impressed with the professionalism and competence of the Help we were given.

Very quick service. was only looking for a duvet set and I found lots on clearance to choose from. Spotted a few beds I liked but will return with wife to make a decision so I don't get in trouble

It was a pleasure dealing with the store manager, I think his name was John, especially after my last experience with Dreams at Tottenham Court Road a few years ago.... which was dreadful. It was a pleasure dealing with someone who gives a great service and knows his stuff, a rare experience these days.

Absolutely brilliant knowledge, services and friendliness of the store staff. They couldn't have made he purchase more easier. Their patience in explaining the products and good humour at all times made us feel special, valued and like part of the 'Dreams' family. The knowledge of the staff was absolutely phenominal which left us feeling completely assured we'd made the right purchase for our needs at the right price!

We found the item we were looking for & thecstaff were extremely helpful & informative

Staf was very help full .and explain everything proper way

The staff were willing to give us time to look around on our own without hassle and were there when we had questions.

Staff very knowledgable and friendly.

very good service, very good assistance,

When we arrived we were asked if we required assistance but not hassled or put under any pressure by John. We had every intention in shopping around that day at other stores to find the best deal and not buying a new mattress at that point. On asking John for some advice he was so helpful with the products and his knowledge we decided not to waste our time looking further and made our purchase straight away and took our new mattress home with us that day. John showed us all the different mattresses available and helped us to understand what was the right one for us. We are extremely happy with our purchase.