Firestone Complete Auto Care

2 ratings

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Location

4107 Merle Hay Rd,
Des Moines, IA 50310-1316

Honestsurveymini

By Honestsurveymini | 8/27/2015

Faster than usual

Honestsurveymini

By Honestsurveymini | 4/18/2015

We went in for an oil change and tire rotation. Our appointment was at 9:30 we didn't get our vehicle back until after 12:30! The employee stripped a bolt on our tire. We were told another half hour and it ended up being close to 2 hours! We were also informed that the power steering line they replaced a few months ago is leaking and that will take two hours! Employees were on a smoke break when they were supposed to be working on our car.