About

Welcome to Trumpet. An online hub for guaranteed ratings and reviews from real customers.

Everyone understands the value of other customers' opinions when you’re making decisions about where to shop, dine and play. That’s why we’re gathering authentic customer ratings to help you make better choices.

We’re publishing ratings across consumer categories like dining, shopping, entertainment, and services. We bring you tons of real customer ratings and comments to help you make informed decisions about where you spend your time and money.

And you know the ratings are authentic because they come from one of two places – SurveyMini or a businesses’ customer satisfaction survey which is by invitation only through a receipt or email. Unlike other ratings sites, you’re not able to leave a business review unless we’ve verified that you’ve actually visited a location.

SurveyMini

SurveyMini is one of the highest-rated consumer survey apps available in the app store. With an opt-in panel of more than 65,000 consumers, SurveyMini looks at shopper behaviors for nearly 2500 brands at more than a half million locations nationwide. Soon after a visit, the app automatically pushes invitations to take quick mobile surveys and earn points and prizes just for sharing your experience.

Service Management Group

SMG is a world-leading customer experience measurement firm partnering with over 300 major restaurant, retail and service brands around the globe. With nearly 25 years in the industry, SMG has mastered the art and science of measuring actual customer visits. SMG collects over 110 million surveys annually and converts the data into actionable business insights to increase customer loyalty.