Big O Tires

From start to finish went very smooth

I appreciated the details given regarding the services needed and labor involved.

Quick response and appt making. Pleasant interface with employees, especially Ryan. What was needed (repair and parts to be ordered) fully explained. Communication very good. Appointment made and repair finished while I waited.

Prompt and Courteous

I called in to inquire about purchasing tires for my SUV and was quoted a reasonable price. I spoke to a gentleman named Ryan who was able to answer all my questions and get me scheduled within the same week. My tires were replaced in under an hour and I learned I could return for all my car maintenance needs. Thank you all very much. See you all soon!

Service personnel are polite, helpful, and friendly.

I was very, very early for my appointment, but they fit me in and did the oil change quickly. The representative at the facility was very helpful and explained the actions to be taken and the cost. I have been a previous customer when the company was called Gold Mountain Automotive but all is still great service plus tires now.

Timely service and delivered as promised

Friendliness is especially important and your men are extremely good at this. And they seem to find it very important that I, as a customer, understand what is wrong and what to do about it. This is greatly appreciated.

Ease of scheduling. Prompt check in. Timely completion of service.