By Ericka B | 2/16/2024
Pleasant interaction with staff, clean shop environment, clear communication offered by retailer and thorough explanation of pros and cons concerning my thoughts about my next tire purchase.
By Rick D | 2/5/2024
I was impressed with how clean the store was. I was greeted by both of the guys at the desk, Ryan was closer. I waited for my vehicle to be checked out. Ryan explained what was going on with my vehicle. I was extremely happy with the service I was given. I will continue to bring my vehicles in for repairs.
By Carol O | 2/3/2024
Brian was very friendly, helpful, and knowledgeable.
By Bruce Almost Wayne | 1/26/2024
Brian greeted me and listened as I asked for an oil change. I was told I needed new tires and received a quote.
By Lena | 1/26/2024
Friendly, understandable, knowledgeable, helpful, didn’t make me feel like a dummy
By Anonymous | 1/24/2024
Friendly staff
By Steven A | 1/22/2024
Very friendly staff, easy to work with, got me several tire estimates in minutes. Very friendly to my son's and very clean waiting area.
By Pauline B | 1/13/2024
I was hesitant when I learned that it had turned to big O tires. The staff there was wonderful and very accommodating. I was surprised by the way I was treated and I would definitely go back again.
By SFulgham | 1/13/2024
Mark was so helpful
By BAM | 1/12/2024
My wife happened to be in Jackson when she experienced something under the hood was hot. Big O was willing to take us in immediately without an appointment so we didn't have to take the car back home or have it towed. They diagnosed the problems, got the parts and we got the vehicle repaired in less than one business week. This is our second time with Big O and both were great.