Big O Tires

Friendly tone and straight forward and fast service.

It is rare to find a service I feel I can trust as completely as I do with this location. Not only are the staff friendly and knowledgeable. They get the issues fixed straight away and are very thorough. The employees are a credit to the company.

The personal Joesph Travis was very helpful and was able to get the battery I needed. It was available when promised.

Very pleased with how easy it was to drop off car and time it took for service and very excellent customer service.

Excellent personnel, very well experienced and professional

Every time I visit this location, the employees there are friendly, funny, and incredibly knowledgeable. Service is very fast, so I never have to make an appointment because I know I'll be taken care of right away. The lobby itself is very clean and comfortable. The AC is always just right, and they offer free water which is very considerate given how dry it is in New Mexico. Overall, I know when I come in I'm going to get exactly what I need and fast. I almost enjoy visiting because the employees are so nice and funny.

Prompt service and employee professionalism

They were busy with customers at the time.

generally did not communicate well with me before, during or after.

Some of your staff were very indifferent and showed it. The person who actually did the work installation showed the most professionalism than the other combined. Every one else was either too busy or could have cared less. Some personal seem to have a (I just don't care attitude). Have been a return and this worst experience I've had. All in all POOR,POOR communication between this shop and myself.