By Omega Jeep | 2/15/2024
CAME IN FOR A TIRE ROTATION OUT OF THE BLUE THE TEAM TACKLED THE WORK IN A TIMELY MANNER AND THE ENTIRE SALES STAFF WAS POLITE AND COMMUNICATIVE.
By SD | 2/8/2024
I had an issue with my car and brought it in as I was driving down the street. I waited about an hour to getin for a diagnostic and they eplained the problem and the solution and I scheduled to come back the next day. They had me in and out the next day and car is back to running great. They were friendly and super helpful and understanding
By Ann | 2/3/2024
This location is always friendly, timely and efficient. Not the same at other locations which seem too busy to communicate. However it appeared vey busy at this location
By Denver racing | 1/19/2024
I had taken my car to 2 other places about a shake in the steering. Both said it was tires. I went to big o to get new tires and while it was on the lift they said the tie rod was broken. They quickly replaced it that day and the shake is gone. All the employees were awesome and helpful
By Susie D | 1/17/2024
It was an extremely snowy day, I could not drive my car 3 miles. I drove right into Big O… they had to drive to another store to get my tires, but they were kind and did it and yes, it took awhile, but I had no other choice. I’ve used Big O at 4 or 5 other locations and they are ALWAYS kind and helpful! So appreciated!
By RichardH | 1/13/2024
Isaac was very clear with what he found and what was needed. After he answered all my questions
By zbrsparky | 1/4/2024
Zac was a rockstar at explaining the benefits of the one year alignment package. While there the entire team behind the counter was personable and made me feel at home. It looks like a family environment that works there, that's the environment i want my vehicle to be in the hands of..
By Evelynz | 12/27/2023
Angela Shaw at front desk explained everything completely. And was so understanding and friendly.
By Annie K | 12/16/2023
From initial phone call of price quote to scheduling to actual placement of the tires, the service of this location is phenomenal. The customer service agent I dealt with was so polite and able to find my tires at the price I needed to compare to other companies.
By Lulu | 12/16/2023
The customer service was great, did not feel like they took advantage of me, as a female, in the least! Communicated with me over what I needed and what they were doing. It was an overall good experience!