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By Jacob | 6/8/2023
Quicker as basic service jobs took 1.5hrs for an oil change and tire rotation. A little long
By Bug Catcher | 6/28/2023
9 am appointment. 10:30 call with laundry list of issues and just beginning oil change. Your web based appointment process was horrible!!!! Expected to be able to sit in store and do work. Could not because TV was on and disruptive even though the two youth in that room had their heads in their phone. Walked home and back in the heat. Making appointment over the phone was quick. Check-in was good.
By Dennis T | 9/8/2023
OK I set an appointment at 10:00 am to have a new tire put on my rim . I arrived dropped off the rim then he told me we don't have your tire in stock . So it should take an hr or 2. It took them almost 8 hrs before calling me to let me know the tire was ready. Then on top of that they tried to charge me a different price then what I was given online.
By Bob | 8/21/2023
Hire normal prpfessional staff
By Dfayep | 7/31/2023
I scheduled an appointment on Friday originally took over an hour and half had to reschedule due to having to go to work, rescheduled for Monday. Waited 3 hours and no one communicated with me, then quoted me a price that was so high. Customer rep was a bit frustrated with me when I got upset about the price. Felt totally forgotten then taken advantage of. Clear pricing should have been given to me when I came in was not. When scheduling an appt for the second time I should have had my issue resolved, no one was in the shop but I waited 3 hours. I felt very disappointed by the service
