Midas

My fluids did not get topped off. When I came in I said I needed washer fluid, he assured me it would be done. Went to use my washer fluid later that night and nothing came out. Had to top off my fluids myself. 😡

Upon bringing my car in for overheating, I would had checked all things related to overheating. Didn’t happen so I had to bring in a third time for overheating and charged more money when this should have been found initially.

I was told that it will be about an hour wait and in fact it took two hours with no explanation on why.

I scheduled an appointment on line choosing one of the available times offered and then someone called me and said it would be too hard to do my oil change during that time slot. Then I tried to reschedule online twice and was never contacted in the next 30 business minutes as promised.

Communication with your clients

Explain thoroughly the pros and cons on why I need a certain part fixed. Got new solenoids for my car that was recommended and less than 24 hours my car started sounding worse than how I took it in. If y’all knew it was going to mess up after replacing the solenoids due to the “engine” why did I get recommended to get it fixed. Could’ve used the 1k for a down payment on a new vehicle if that was the case.

Please return the car the way you received it. I dropped my car off for oil change and I received it with my air filter intake not closed correctly and it made my car very loud during acceleration and burn extremely amount of gas.

1st I booked an appointment that they couldn’t locate but they did take me in. I used a Groupon. I was told can’t use Groupon for European cars. It’s in “fine print” I read fine print. It says nothing like that at all. I ended up paying 120.00 for an oil change.They did give me credit for the Groupon but still I could have found less expensive places and closer to home. I have used at another Midas previously with no issue. This should have been handled differently.

used groupon price but but paid there instead groupon. was charged more fornparts which was not mentioned. No communication about multi point inspection. had to wait 2 hours. No shuttle service or anything. waiting room was packed. Had to walk over to costco because no space to stay there.

I came in for an oil change and for them to take a look at my brakes. I had the break pads replaced maybe 2 months ago there when they did the last oil change, and since that day, the rear breaks make a loud embarrassing squeaking noise when I come to stops till this day. I thought it was just the new breaks settling in but the noise never went away. I paid more than $700 to get the oil change and brakes done the last time. I asked them to take a look to see why the brake pads were squeaking and they told me after looking at them I needed new rotors and to replace the pads again "if the squeaking really bothered me" the guys told me. They were trying to charge me over $850.00 when the pads are still new. They did a bad brakes job and won't fix it they just gave me an excuse that the rotors might have been fine when they did the brakes and that the dirt and dust created a layer around the rotor causing it to sqeak now. My car didn't sqeak before they changed the old brake pads only started as soon as I drove away from Midas. I'm so disappointed and feel like I got scammed. Midas should fix my brakes properly!