Midas

the staff were very friendly and knowledable from Sherry to the service manager to Cory the technition. Every added work that had to be done and the cost was explained to me.. I had not planned on the scope of the work needed. I have a 2000 grand caravan and was not ready to spend what i had to spend. the total cost was over $800.00. I think also your ads are a lidttle misleading such as you had to upgrade the oil to get the wiper blades. The free tire when you buy 4 you get the 4dth one free but only on specific brands of tires, not mischelin or bridgstone.

This was my first visit to a Midas outlet. The Manager TJ was very professional and friendly. I will be returning for tires, battery and brakes as required going forward. I drive a 2018 Alfa Romeo Stelvio and it is nice to know this Midas is located here in my home town of Brockville.

Always room for improvement

Technician took vehicle out for a test drive and when he retuned I now have an exhaust leak?

Your Brockville location is under staffed and the Manager tries very hard to accommodate each and every request. His supplier did not provide the correct parts for the job and therefore created extra work for the technicians as well as the manager. We were treated with respect and in a courteous manner. The manager PJ was doing his best to deal with the wrong parts and get the job done for the quoted price. We negotiated a fair resolution so we could have our vehicle back on the road. This location truly requires administrative support on site.

I was satisfied . I had a faulty shock put in and when I returned for them to look at it. They replaced it promptly