By Sue B. | 12/21/2022
My tire rotation was free as I purchased the tires there. They were friendly and never made me feel less important as other customers were coming in or calling. They have the best customer service. They joke around but are so professional at the same time. Great place!
By Cathy C | 12/20/2022
Everyone is friendly, courteous, and competent.
By Dan M | 12/20/2022
Sean did an excellent job getting new tires on my truck, especially before impending weather. They were extremely busy, I bought the Big O Bigfoot at2, I was looking at BFG All Terrains or Goodyear Wranglers, but we’re not in stock. My only dowside I experienced. I’m hoping the Big O tires are as good as proclaimed.
By JCR | 12/16/2022
Went in for tire and staff found significant tread separation on tire. It was a set of goodyear tires from 2017. Shawn took me back showed me the tire and offered options. Due to that issue i was afraid to leave remaining tires on vehicle, and was able to get 4 new Cooper tires mounted and installed. Very helpful, and with no appt, and leaving on a long roadtrip next day,so greatful i brought the car to Big O. That tire issue could have led to a major accident.
By Sara H. | 12/16/2022
Easy to make an online appointment. Able to get oil change done & back on the road.
By Hollingsworth | 12/13/2022
I received what I asked for.
By Tony | 12/6/2022
They worked me in quickly
By Keith P | 12/5/2022
Customer service was great.
By Howard L | 11/30/2022
I have been coming to this Big O tires store after having a bad experience in a different Big O tires store in a different city. Its further out of my way, but the Ankeny Iowa store righted the wrong and I have been returning since. I wont go any where else. This team is very professional and does an excellent job in what they do. I have purchased 2 sets of tires for my vehicles here and plan on getting another set here in about a year. I will buy them at this store.
By K W | 11/29/2022
Loyal customer