Big O Tires

Made appointment on line and decided to call tire shop and got recorded message and phone rang and rang. I called a Big so in Reno told him my situation that I couldn’t get store to answer phone. Reno store gentleman took my phone number and said he would get my store to call me Austin called and I’m glad he did. The Nittos I ordered were not in stock till Friday. Austin advised his big O brand had a good tire for my vehicle Please get your phone fixed you’re probably loosing business if customers can’t call you I’ll be back for tire rotation and oil changes

The customer service is outstanding. Angela, Chris and Austin were extremely helpful and courteous.

The associates were very nice and informative. We discussed tire options and what was best for my situation and driving needs. They showed me the tires and explained the differences between them.

Sales advisor worked with me on a time critical repair and was very professional. Even helped with locating a battery I needed

Fast and efficient. Nice staff.

Well for one Angela lister is great.she sold Me my tires and my options. And super friendly. Great to have in your store. Just won’t To give a shout out to Austin. My truck still Pulls to the left. No worries I got 139$ plan. You’re the best tire shop in town. Keep up the great work you guys rock. Lee brown

Angela provides prompt, personable service at the counter. The team were approachable and appeared to be carefully on task. The service I requested was performed without any haggling or upselling.

I requested an appointment online, and immediately got a call saying the tires I wanted weren't in stock, but they would put them on order. As soon as they came in I was notified and was taken care of the next day.

Chris and the rest of the staff were very nice and organized getting the service done for my truck. The actual technician was very professional and detailed in doing the service. It’s great to see a new business in town that offers great customer service! I will be back and refer my friends and family to Big O.

Great service very satisfied with the help I received