Dreams - Yeovil

All round very helpful experience.

The staff member Emily was very attentive and understood our needs and was very helpful and understood the product she was selling with great product knowledge without pressurising us into anything, she was also able to discuss product care and how to maintain the items we purchased

Friendly helpful staff.

Emily was very knowledgeable and helpful and friendly and offered us a drink while we were browsing and then offered us pillows when we were trying out the bed. I thought that the whole service was excellent.

Highly satisfied with the customer service and knowledge of products, ease of ordering but not on the delivery date, with the first available one in my area, over a month from ordering and paying for my selected choice of mattress.

Emily was incredibly friendly, knowledgable and helpful in assisting us with our purchases.

Professionally greeted on arrival, looked after with coffee and advice, then left to try our preferred options of mattresses. Further help with accessories of protectors and pillow options. A pleasure to do business with. The only negative would be the confidentiality when placing orders as the two order desks are side by side and gave no privacy when handing over very personal data. Under GDRP it is one thing you should perhaps address. Looking forward to receiving our new bed and mattress. Thank you for all the assistance today. Regards Sonia

On arrival Bridget was there to meet and greet us. She never made us feel bombarded and listened to what our needs were. We were offered tea/coffee and biscuits before giving us time to browse at our leisure. Emily the came along to give us some information about different mattresses and gave us a pillow each to use for every mattress we laid on. Overall a very relaxed and easy visit.

Kim, the assistant was charming, knowledgable, patient and most helpful giving me as much time as I needed to make my choice.

Staff were very friendly and helped me purchase the correct products I needed