Dreams - Yeovil

Lovely welcome to store, very knowledgeable, asked if we wanted a drink while using the sleep match machine, given a pillow to use during our purchase

Emily was very knowledgeable and helpful despite being very busy

The service that Emily gave us at the Yeovil store was excellent, she was highly knowledgeable about all the products and stock at the store and really helped us to make an informed decision regarding our purchase.

Help was very good and the overall process was quick and easy.

Emily greeted us as we entered the store and was extremely friendly, informative and helpful in enabling us to make a choice of mattress. The diagnostic technology helped us to shortlist products and therefore saved time.

We were greeted as we entered the store asked if we wanted help, we said we would like to browse and we were allowed to, on choosing we asked the guy for information and a demonstration of a sofa bed which he happily showed us.

Emily greeted us politely and cheerfully and was extremely knowledgable about the products she was selling. Took great care to explain the importance of having the correct mattress and how you should actually lie on your pillows. She listened carefully to all my queries and advised me accordingly. She suggested the use of the Sleepmatch bed which was a very worthwhile experience and had a hot refreshing cup of tea ready for me on completion. She left me to make a final choice and then when asked to return explained in great detail about the mattress i had decided to purchase. At no time was i made to feel under pressure or rushed into a purchase. Overall a very satisfying and pleasant shopping experience and i look forward to a good night sleep in my new bed. Well done.

Great service. Took plenty of time to find us the right mattress.

Emily provided excellent information and helpfulness

Emily was very knowledgeable and helpful. We tried several different mattresses before we found the one that suited us. She was very patient and we were impressed with her customer service.