Dreams - Yeovil

from the moment we entered the store in yeovil we where approached by staff to help us we were offered drinks, sleep match, pillows etc . especially Emily and Kim who treated us with respect and helped us a great deal when making the purchase for our new bed so thank you

I was assisted by a helpful salesperson and bought the product that I wanted, also free delivery is a bonus.

Clean, bright showroom with plenty of beds and mattress on display. Sales person very helpful when needed.

We were given as much help advice and understanding as we needed and were not rushed at all during our purchases.

We were greeted by Emma who was very helpful. She recommended that I do a sleepmatch assessment which was really good and which gave me lots of options to choose from. Emma then talked me through the options which were given and recommended that I try one bed which was a medium but the other half of the bed was firm. The medium one I tried was AMAZING! Emma asked if I felt if I was lying on top of the bed or in it. I was definitely in it! I tried others but kept coming back to the same bed. Emma showed me the springs that were inside the bed and was very informative throughout. I was very very impressed with her knowledge and the way she handled the sale. The showroom was light and airy. Emma even made us a cup of coffee which you wouldn't get anywhere else!

Staff are friendly, a approachable and knowledgeable.

Having four years ago been to one of your competitors, it made me wish I had come to Dreams first, because we ended up buying a bed which was not really satisfactory for both of our needs. We were only offered a choice of four mattresses from which to choose on the day and was not offered a technological discovery experience to help us make our choice. We also found that at Dreams your Associate was delightful, very enthusiastic and eager to help but not too pushy, coping very well with an outage of your computerised sales system at the time and following up with a telephone call regarding the delivery.

Very clean tidy store friendly staff

The store assistant (Emily) spent time explaining the different products, but equally allowed us time to browse. She did not hurry us, even though it was quite close to closing time.

Sat - met by Dom and given every assistance. Mon - returned affter considering our options, mey by Emily who completed the transaction. Both were very helpful!