Dreams - Yeovil

The lady made it a pleasant experience

The sales lady , Kim, was great . She had a thorough knowledge of what was available but was not "pushy" . Her personality shone through and related to our needs as OAP's. Shopping for a new bed was a very pleasant experience . Thank you .

Welcoming, informative and helpful but not pushy. If only every purchase was like that!

We had the opportunity to use the ‘diagnostic’ bed to identify appropriate mattresses - it provided several recommendations, but we didn’t actually like them. What was good, was the assistant didn’t try pushing these particular choices, and supported us with additional information on the mattresses we preferred (and subsequently bought). Ordering was quick and efficient, and we received discount, as I’m a Veteran. Great service.

The girl in the shop offered assistance immediately answered my questions and offered me a drink whilst placing my order. She was very friendly and helpful

The staff were knowledgeable of the beds and very helpful. The delivery drivers were also very helpful and friendly

Assistant was excellent in both knowledge and customer friendly

Our experience was great, the colleagues ability to explain the Dreams machine and the various mattress options was brilliant.

The team in the store were outstanding and very helpful we were help by a gentlemen called Dom who went above the call of duty and stayed on after the store had closed to help us complete our purchase. The team made my dog very welcome which allowed me to relax and not have to worry about the dog being left in the car.

Emily was very knowledgeable and helpful. Really spent the time getting to understand our needs, and shared some very handy tips to help make our decision easier! She’s an asset to your team!!