Dreams - Yeovil

The sales assistant help us a great deal explaining thediffetent matteress with confidence

The sales assistant help us a great deal explaining thediffetent matteress with confidence

The member of staff I dealt with - emily- at yeovil Somerset was absolutely. Excellent from the moment I walked in. Highly knowledgeable, very friendly, approachable, amiable, listened astutely to my needs and on the whole made the whole process incredibly smooth. Big thanks to Emily, you have a superb member of staff on your hands. Please make sure she receives a pat on the back. Immense customer service - she even made me a cup of tea so I relaxed and felt at home whilst we discussed my needs. Well done.

We were greeted by Emily, who was extremely friendly and helpful when taking us through the sleepmatch process and product recommendations. She gave us time to ourselves to evaluate each each mattress and made choosing a mattress stress free. We didn’t feel any pressure to buy there and then, and she was very honest and knowledgeable. I’d recommend her to anyone looking to purchase a new mattress.

Monique was great, she is very knowledgable and a great representative for your Yeovil store

The young lady who served us was kind friendly and very knowledgeable of what we wanted to know ... she is a credit to the store unfortunately I cannot remember her name ..I will highly recommend dreams to friends and family . Thank you .

The staff are all very friendly and helpful. We have visited this store twice and have not been disappointed. You do not feel rushed.

Greeted by your sales assistance Dom in yeovil branch we were given time to browse the store without being pressured. Once we had a few questions he was very knowledgeable and helpful in assisting us to find the perfect bed and mattress to sute our needs. Advised us to try the sleepmatch bed to help with our decision on the type of mattress we should be looking for. Dom also warned us about the dangers of memory foam mattress with newborn baby's as my wife is expecting and he advised us to go for pocket sprung instead. Once we had made our decision we where offered drinks and he even made one for our daughter. The order was taken efficiently confirming all that we had ordered and making sure it was correct before payment. We were given and date for delivery and told about the other services offered such as disposable of old bed and further cover we could take on the new one. Very happy with the whole experience and the information given by your sales assistant.

The store was welcoming, clean and warm - although the main doors being broken caused pain in my back when opening them. The store colleague, Dominic, who assisted us was highly professional, astute and knowledgable. We had coffee and did not feel pressured into a sale, rather, we were given time and advice, which suited us greatly. We purchased a new bed which we feel will be just what we need. It was a pleasant shopping experience and we will definitely recommend the Yeovil branch.

The gentleman at the Yeovil store is very knowledgeable about the products he sells, and this translates to his sales pitch. Extremely confident but not pushy in the slightest.