Dreams - Yeovil

Went to Yeovil shop twice and we met the same sales person and happy to have done so as Paul has helped us choose a mattress that we are very happy with. He has gone more than the proverbial extra mile for us by explaining in very much detail about each mattress that sounded like something we were after allowing us to test several and very patiently so.

My wife suffers from chronic Rheumatoid Arthritis and we were visiting dreams to purchase a topper for our £ 1000 .00 mattress that we had purchased from a rival store just a year earlier! At first we though this rival product based on advice received would be satisfactory for my wife's needs, not so,hence our visit to Dreams to purchase a topper. After a while of debating the value of toppers and their limitations we, thanks to the patience of our local Dreams store advisor we concluded the best option was to invest in a completely new mattress, which is the Emotion 24 Acti K. We are now desperately awaiting the arrival. Thank you once again Paul.

Fast efficient service

The salesman Paul asked questions and took time to listen to our replies. He was helpful and by using his product knowledge made it a lot easier for us to decide on what we wanted. He was not at all rushed and was happy to take as long as we needed.

Knowledgeable and friendly staff, good products, flexible delivery - very easy experience.

The customer service was excellent; the sales rep even made me a cup of tea whilst I was making my decision. They were efficient and knowledgeable and matched the online price i had found.

good knowledge of staff--quick and got what we wanted

We had experienced this branch of Dreams earlier in the year. We expected and received the same degree or courtesy, patience and knowledge this time around even though it was a different assistant. We went to Dreams with certain criteria in mind but the assistant's knowledge and 'empathy' enabled us to modify those criteria so that a more satisfactory outcome was possible which catered for our particular needs.

Paul the Sales Man was very good and knowledgeable of His product and a very pleasant man.

Very helpful staff