Dreams - Yeovil

Nice assistant and manager.

The assistant was friendly and helpful. He had good product knowledge and sold us a mattress that has given me the best nights sleep in years.

There was a large range of products available. It is a long time since I have purchased a bed and there was an overwhelming choice but the two assistants Juanita and Debbie were very helpful. I visited twice, they made me feel very welcome and had a cheerful personality and great sense of humour which was important to me as I couldn't make up my mind. They were very patient. It made for a very enjoyable shopping experience.

We received excellent advice and service from very competent staff during our visit. We were left to try and retry beds for as long as we needed to. We were very happy with the whole experience.

Paul was very helpful in explaining the different types of mattresses. He was very customer friendly

Salesman wasn't too pushy and was willing to leave us alone until we asked for help. Delivery drivers very helpful and despite being late, called to let us know that they were running behind.

Staff (Richard and juanita) were extremely friendly. I could have bought online as I knew what I needed after visiting the store the week before. However due to exceptional customer service from Richard I chose to return and buy from him as I wanted to give custom to the store directly.

Friendly advice from Paul at Yeovil Dreams

The member of staff who helped us during our visit was friendly, attentive and knowledgeable about the products. She was able to advise us on the type of mattress that would suit our needs and allowed us time to try out the different mattresses/beds on display. She even gave us a tape measure so would could measure the heights of the two beds we liked!

We went into the store with no real idea of what we wanted but with the help and expertise of paul who helped and guided us all though the different makes and how they are made which helped to make our mind up. Every question we asked was answered and we didn't feel we were being pressurised as you can do in some shops. His customer service was excellent. I should know as I worked in a large retail company for many years before retiring. We would certainly use the store again and also tell our friends about the excellent service we received in our local store.