Dreams - Yeovil

Well knowledgeable highly professional and understood my needs

The guy was very attentive and knowlegable with products

The purchase of our requirements took less time than anticipated. Our requirements were understood and dealt with professionally.

Debirah was helpful on the phone before we came then once we came into store she continued to be helpful.

Both Juanita and Richard (the store manager) were able to clearly & patiently explain the different mattresses & their construction to me. They even switched a mattress & base so I could feel the difference in firmness! I was encouraged to take my time & provided with a welcome mug of tea. I had no sense of pressure to buy (and Richard even explained why a less expensive mattress may have suited me although I went for the costlier option!). I was pleasantly surprised to learn about the 14-day "change of mind" guarantee. All in all, a reassuring and relaxing experience.

The sales assistant Juanita & her colleagues were supportive, knowledgeable & patient (particularly with my 'willful' 3 year old daughter).

The staff were very helpful especially Richard who was very knowledgable and made our shopping experience that much better. We were served coffee and we were both amazed with the level of service we received. We both work for Waitrose and were very pleased to of received a similar quality of service. Thank you

Paul in the Yeovil branch was super helpful and very knowledgeable. Also gave us us freedom to check out all the beds with different pillows. Also the staff helped keep our kids entertained while we shopped. Also there was a toilet! We were never pushed into any sale. And we had a good deal. Only a week for delivery. Very happy with purchase. Can't wait to try out mattress. And to sleep on it!

The car park was easy to get to and park in. We were greeted within a minute and the assistant Paul was very knowledgeable and didn't try to rush us with our decision.

Paul was very helpful describing the products we were interested in and providing the prices. He was able to point us in the right direction with regards to choosing a mattress, which were not sure about before visiting the store. Overall his customer handling was excellent.