Dreams - Yeovil

The assistant Debbie was very knowledgeable, friendly and understanding of our needs. The shop was very clean and well laid out. While looking around and listening to Debbie describe the products we were offered a hot drink by Debbie, she then left us to discuss our options without pressuring us. When we came to place our order she was very quick to attend to us and get our order and delivery sorted.

Assistant gave us time to look at products without feeling pressurised, and was available when we needed assistance. Prices were competitive to other stores we had visited.

Given lots of information abouts available products. Staff friendly and not over pushy.

The friendliness of the team at the store, after being told about the colour system which we found very helpful, being left to browse at our own leisure uninterrupted till we had any questions to ask before going through with the purchase. Almost painless!

We went in with a budget and stayed within it but we have an excellent mattress that was half price, the stuff were friendly and helpful and it didn't take too long. My only gripe was a lovely mattress on a cheap frame, the mattress price should have stated as it seemed to be good to be true! Very pleased with the one we have chosen though.

Very helpfull staff that understood our needs and gave good information in helping to choose what we wanted

Easy layout compared to other stores, Kim was a really helpful member of staff to me and my partner. And as a young couple that isn't something all stores provide as we just get brushed to one side.

Kim was very helpfull and very knowledgable about the product she spent time making sure we understood what we were buying and that it was right for us she was nice and happy and friendly!!

Deborah, the assistant, was immediately available to answer any questions we had, obviously knew her subject, and gave clear explanations of the technologies now used in mattress manufacturing. She made sure we were happy with our choice, explained simply the company policies. It made purchasing a new mattress a pleasant experience.

Paul 200, was our salesman and was very helpful made us tea and went through so many of your beds and was very patient and didn't push us to do anything. We did purchase a bed and very happy with the service.